Adult Services
Adult Protective Services
Adult Protective Services is mandated by N.C. General Statute 108A to evaluate reports of abuse, caretaker neglect, self-neglect and/or exploitation of adults who are over 18, disabled, and are being abused, neglected by caretaker(s), self-neglecting, and/or are exploited. If reports are screened in an APS social worker responds to investigate the allegations of the report and evaluate the adult’s circumstances. If needs are found the adult can be connected to services to address identified needs.
How to make an APS Report
Monday - Friday
8:00am - 5:00pm
Call (828)389-6301
or
Come to our office:
119 Courthouse Drive
Hayesville, NC 28904
Ask to speak to a social worker about making an adult protective services report.
To ensure timely response times, please do not make reports through email.
After Hours &
Weekends
Call Clay County 911 Dispatch
(828)389-2256
Ask to speak to the on-call social worker about making an adult protective services report.
To ensure timely response times, please do not make reports through email.
Guardianship Services
The Court appoints Social Services as guardian for elderly or disabled adults who are mentally incompetent and cannot make responsible decisions concerning their personal care and finances. Social Services is appointed guardian only when there are no other responsible persons able or willing to act on behalf of the adult.
Protective Payeeship
Social Services is appointed by the Court or Social Security to receive and assure the appropriate use of benefit funds when individuals are unable to manage their financial obligations.
Special Assistance In-Home (SA/IH)- This program provides a cash payment and support services to Medicaid approved adults, allowing them to live safely in their own home, and avoiding placement in an Adult Care Home.
Monitoring of Adult Care Facilities
Clay HHSA monitors the adult care homes within the county for compliance with state licensure and certification standards.
In-Home Aide Program
North Carolina In-Home Aide Services are provided to elderly state residents and their caregivers in their homes with the intention of enabling recipients to continue to live in their homes and avoid institutional placement, such as in a nursing home. A fairly broad and highly regulated range of services is provided, the most relevant of which are personal care and chore services